The CurseForge Team gets a lot of satisfaction from improving our service to mod developers and players. Over the course of the last few months the team has been revamped and schedules shifted to ensure someone on the team is available 24/7. While the team plans to continue to keep this schedule in place, we are fast approaching the holiday season. Here in the states it starts Thurs, Nov 27th with the roasting of a turkey, overeating and spending time with family (whether we want to or not). On the 27th, approval times for files will be partially determined by how annoying our family members are. The faster they are approved, the more likely we are hiding from crazy Aunt Edith or our mother's "When do I get grandchildren" line of questioning. Should our family time be nice, files may take longer than the average to process and approve. On the following day Nov 28th file process times may also be delayed depending how long the food comas last. Dec 2-6 file approval times will be affected by the annual company Christmas dinner and shenanigans involving dragons, elves and water balloons. Dec 24th and 25th will also be slower as again societal norms insist we spend time with family members. Once the annually required family affection and "quality" time has passed, the griffons and dragons will be back at work and regular approval times will recommence.
File processing delays: Nov 27th-28th, Dec 2nd - 6th and Dev 24th - 25th
For problems not related to file processing/approval:
Absolute Emergency (dragons burnt the town, villagers are rioting) private message : CFEmergency Admin
Normal Emergency (gremlins, imps and evil pixies) contact: Support Desk
We will still be watching, but response time will be delayed. Happy Holidays to everyone.